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Referral Sources

Referral sources are individuals or organizations that send potential clients to your business. For home care, common referral sources include hospital discharge planners, physicians, skilled nursing facilities, social workers, estate attorneys, financial advisors, and existing client families.

How This Applies to Home Care Marketing

Developing referral source relationships is core home care marketing. Hospital discharge planners need reliable agencies for safe transitions. Physicians need trusted partners for patient recommendations. Social workers need quality options for their clients.

Build relationships through consistent communication, reliable service, and making referrers’ jobs easier. Provide educational resources they can share, respond quickly to referrals, and keep referrers informed about referred clients’ progress (with appropriate consent).

Key Takeaway

Invest heavily in referral source relationship development. While digital marketing builds awareness, professional referral relationships often produce the most consistent, high-quality leads for home care agencies.

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